Finding time to access mental health or substance use services for a child can be challenging, especially when appointments compete with school, work, and family responsibilities. This November and December, Health Care and Rehabilitation Services’ (HCRS) is trying a new approach to make that first step easier
HCRS will host two After-School Pop-Up sessions on November 10 and December 8, from 3:30 to 6:15 pm, giving children and teens ages 5–17 and their families an opportunity to begin accessing mental health and substance use services through HCRS, outside of school. They are not intended for enrollment in HCRS’ school-based services. No appointment is needed.
“Between school, work, and other responsibilities, finding time to seek support isn’t always easy for families,” said Becky Gilbert, HCRS’; Children’s, Youth, and Families Director. “We want to make that first step a little easier. By trying these after-school hours, we hope to better understand what families need and how we can make our services more accessible.”
The idea grew out of conversations with community
The idea grew out of conversations with community partners who work closely with children and families. Their feedback highlighted the need for more flexible options beyond HCRS’ existing Same Day Access hours.
Families can visit any of HCRS’ three regional offices or participate remotely through an online session. During the visit, children, teens, and their legal guardians will complete registration and meet with a clinician to talk about the child’s needs and discuss what services may be helpful. Before the visit ends, families will have a follow-up appointment scheduled with the provider or service that best meets their child’s needs. The process typically takes 1.5 to 2 hours.
Families can participate in person at:
• Brattleboro: 51 Fairview Street
• Springfield: 390 River Street
• Hartford: 49 School Street
Families may arrive or call anytime between 3:30 and 6:15 p.m. on November 10 or December 8.
No appointment is needed. For questions or more information, call 802-886-4500 and select option #3.
About HCRS
HCRS is southeastern Vermont’s community mental health agency, providing mental health, substance use, developmental services, crisis support, and community-based care to individuals and families throughout Windham and Windsor Counties. HCRS is committed to advancing the health of individuals, families, and communities through responsive, innovative, and compassionate care. Visit www.hcrs.org for more information.
